OPERATIONS DURING COVID-19
Our showroom and rental department are closed, however...
we're happy to answer your questions and help you select the best product or service for your needs - from the comfort & safety of your home - with the pages of this website, over the phone (530-758-3223) or by email ken@kensbikeski.com.
Bike mechanics are working (with extra cleaning & distance) to perform urgent small repairs. Sales staff are available to answer your phone calls from 11AM to 6PM Mon-Sat.
We are available for three types of appointments:
Bicycle Drop Off For Urgent Repairs | Repaired Bicycle Pick Up | Purchase Pick Up
Book Your Appointment Here
WHAT WE'RE DOING
When you're ready to purchase (or your repaired bike) please pay over the phone or online, then make an appointment to pick up at our front door (or we'll bring it out to your car) or to ship or deliver to your home.
All team members over 60, uncomfortable working, or with colds have been excused. Remaining staff have staggered their shifts, increased the frequency & rigor of cleaning, and stay a safe "social distance" from each other. They're available by phone, email, or for three kinds of brief appointments: Drop off a bike for urgent repair, Pick up a repaired bike, or pick up a purchase. Call 530-758-3223 (9am-6pm Mon-Sat) or click here 24)7 to make an appointment.
Thank you for understanding and for temporarily changing your shopping style - we all look forward to the other side of this crisis.
WHAT YOU CAN DO
IF YOU'RE SICK, please stay home and call your health care provider. Don't ride your bike, and don't visit us.
IF YOU'RE HEALTHY, stay healthy - eating right, sleeping plenty, avoiding crowds and getting exercise. With schools closed and events cancelled... the best way to stay fit & virus resistant might be going for a ride - alone or with members of your own household. Our friends at CalBike have created some great materials on the benefits of riding and a guide to biking through the pandemic. If you need our help, please use this website, email or call us; we're here to help.
There are new health orders for shelter in place, we will be unable to serve anyone who is not wearing a face mask. Please see the new health orders here
STAY HEALTHY, MY FRIENDS!
- Ken