The "Bike Surgeons"* service staff at Ken's Bike-Ski-Board is a major reason Ken's has been voted the area's #1 Bike Shop year after year. These seasoned professionals are friendly, caring, meticulous and trained to work on all makes and models of bicycles (not just the ones we sell). We constantly update our expertise with training classes in the latest components & techniques, and in customer service. So whether it’s a flat tire, a minor tune-up or a major overhaul, you can count on us to take care of you and your bike.
*our name for years (1980-1988), before we expanded into Ken's Bike Shop, then Ken's Bike & Ski and finally Ken's Bike-Ski-Board. It's still at the heart of who we are: Friendly experts who do the job right the first time.
Estimates Are Always Free
When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that will be needed. One of our Surgeons will discuss the problem with you and will carefully explain what work should be done, always respecting your choices and your budget.
Walk-Ins Welcome, Appointments Helpful
Getting ready to ride and discovered a flat tire? Hit a pot hole and your rim is out of true? Sometimes you can't plan when your bike needs attention. Why not bring it in? If we can fix it on the spot, we will -- and if we need more time, we'll let you know when to stop by to pick it up. Sometimes, we can help with a loaner bike or reduced-rate rental while yours is in for service (subject to availability and season).
Come in, call or e-mail us soon so we can get your repair or adjustment completed and get you back on your bike.
If you prefer the convenience of an appointment, we will discuss with you the appropriate amount of time to plan for the service, letting you know how to plan your visit. If it’ll be ready quickly, you might want to check out what's new in our store while you’re waiting. If you’re going to run some errands while your service is being done, consider giving us a mobile number where we can reach you in case we have any questions.
Regular, thorough maintenance by a professional mechanic not only makes your bike/s faster & more fun to ride, it ensures your bike will last longer and experience fewer mechanical failures (& less costly downtime) than a poorly-maintained bike. And because a thorough examination and inclusive maintenance package takes Ken's mechanics less total time than trying to identify & fix each problem as it comes up, it costs you less than the individual services added together. Not to mention, you make just two trips to the shop: one to drop off the bike and one to pick it up. Save time & money, let us do one of these three:
Safety Tune-Up: All the Basics!
Adjust front & rear hub bearings, headset & crank bearings. Clean, oil & adjust front & rear shifting and braking, including cables & levers. True both wheels (laterally). Inspect/tighten other components & accessories (crankarms, chainwheels, saddle, kickstand, racks, fenders, etc). Test ride & re-adjust as needed. Current Price: $69 + Parts. Recommended interval: 6 to 24 months, depending on quality of bike and frequency of use.
Super Clean & Tune: Look Sharp, Run Smooth!
All of the above, plus: Remove, soak & scrub chain & cassette/freewheel. Remove & inspect tires & tubes. True both wheels completely: spoke tension, roundness, dish & lateral. Clean external surfaces.
Current Price: $94 + Parts. Recommended interval: same as above, or when bike gets dirty.
Total Overhaul: Like a New Bike!
Remove wheels, cables, derailleurs & brakes, then disassemble hubs, headset & bottom bracket. Clean
everything thoroughly, replace bearings, cables & worn parts, reassemble & finish with a full tune-up, including everything above! Current Price: $159 + Parts. Recommended interval: 12 to 48 months, depending on quality of bike and frequency of use.
Some common repairs not included in the above packages: wrap handlebar tape, replace spoke/s, overhaul pedals, bleed disc brakes, rebuild front or rear suspension. Please call -- or better yet, bring your bike and show it to our service experts -- for a free, no-obligation estimate for all your repair, maintenance and upgrade needs.
New April 1, 2013: The Bike Surgeons now offer a 15% Discount on all service work on bikes purchased new from Ken's (since April 1, 2008). Working on bikes purchased here takes us less time (because of the quality of the original build and our familiarity with "our" bikes) than bikes from other sources, so we pass the savings along to you!